NetDocuments AU Service Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Platform Operational
90 days ago
99.99 % uptime
Today
Subsystem Operational
Search Operational
Indexing Operational
Background Processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Response Time ?
Fetching
Transactions ?
Fetching
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025
Indexing delays in AU Service
Resolved - NetDocuments experienced a delay in indexing on 15 April 2025 in the AU Service. If new documents were added between 9:00 AM and 11:00am, it is possible they would not have been immediately available in search results or visible in Workspaces.

As of 11:10 AM, we had identified the issue and the indexing queues had processed all outstanding requests, and new document indexing times had returned to normal operating levels.

We apologize for any inconvenience this may have caused.
Apr 15, 09:00 AEST
Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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