Resolved -
The issue affecting M365 Outlook and Co-Author Login is resolved.
If you are still experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/
Jul 16, 22:32 AEST
Monitoring -
The issue affecting M365 Outlook and Co-Author Login has been resolved, and we will continue to monitor closely.
If you are still experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/
Jul 16, 21:39 AEST
Identified -
We have identified the issue affecting M365 Outlook and Co-Author Login to be a global incident with a third-party provider.
We are working with the third party on a resolution.
As a workaround, please use ndOffice for saving and editing documents, which is not affected by this issue.
We will provide updates to this post as more information becomes available.
If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/
Jul 16, 20:30 AEST
Investigating -
We are currently investigating an issue affecting M365 Outlook and Co-Author Login.
As a workaround, please use ndOffice for saving and editing documents, which is not affected by this issue.
We will provide updates to this post as more information becomes available.
If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/
Jul 16, 19:59 AEST