In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 2026 - 01:00 AEST
Scheduled - Following on our recent communications, the NetDocuments AU Service region will undergo a Scheduled Maintenance Window outside of regional business hours on Saturday, 30 May 2026 from the hours of 1:00 am to 3:00 am AEST to migrate to our new Content Delivery Network provider (CDN).
Note: Due to security enhancements that are part of this infrastructure change, endpoints running older operating systems such as Windows Server 2012, Windows 7, or Windows 8.1 will likely experience issues accessing the platform once the migration is complete. All modern operating systems will continue to be supported.
If you have any questions about this Maintenance Window, please contact Support via the portal: https://support.netdocuments.com/
May 30, 202601:00-03:00 AEST
Platform
Under Maintenance
90 days ago
99.95
% uptime
Today
Subsystem
Operational
Search
Operational
Indexing
Operational
Background Processing
Operational
PatternBuilder
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.