NetDocuments AU Service Status

All Systems Operational

Platform Operational
90 days ago
100.0 % uptime
Today
Subsystem Operational
Search Operational
Indexing Operational
Background Processing Operational
PatternBuilder Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Response Time ?
Fetching
Transactions ?
Fetching
Jun 3, 2026

No incidents reported today.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026
Completed - The scheduled maintenance has been completed.
May 30, 03:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 01:00 AEST
Scheduled - Following on our recent communications, the NetDocuments AU Service region will undergo a Scheduled Maintenance Window outside of regional business hours on Saturday, 30 May 2026 from the hours of 1:00 am to 3:00 am AEST to migrate to our new Content Delivery Network provider (CDN).

We do not anticipate any downtime or customer impact during this event. This is an informational message only. More details on upcoming changes can be found here: https://support.netdocuments.com/s/article/Upcoming-NetDocuments-Network-Update-May-2026

Note: Due to security enhancements that are part of this infrastructure change, endpoints running older operating systems such as Windows Server 2012, Windows 7, or Windows 8.1 will likely experience issues accessing the platform once the migration is complete. All modern operating systems will continue to be supported.

If you have any questions about this Maintenance Window, please contact Support via the portal: https://support.netdocuments.com/

May 20, 08:41 AEST
May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.