The NetDocuments AU Service region will undergo an Accelerated Maintenance Window outside of regional business hours on Friday, 19 June 2026, between the hours of 2:00 am and 4:00 am AEST.
While we do not anticipate any downtime during this event, we are announcing a formal Maintenance Window as there is a limited possibility of brief Service interruptions during the window. We will provide real-time updates here should anything change.
If you plan to be working on documents during the maintenance window, you can check out the documents before the maintenance window commences and use "Offline mode" in ndOffice. Your documents and any saved changes will be kept locally until you go back Online in ndOffice.
If you have any questions about this Maintenance Window, please contact Support via the portal: https://support.netdocuments.com/ Posted on
Jun 10, 2026 - 10:48 AEST
Completed -
The scheduled maintenance has been completed.
Jun 6, 22:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 20:00 AEST
Scheduled -
The NetDocuments AU Service region will undergo an Emergency Maintenance Window outside of regional business hours on Saturday, 6 June 2026 from the hours of 8:00 pm to 10:00 pm AEST.
While the Maintenance Window will be from 8:00 pm to 10:00 pm AEST, we only anticipate a few brief periods of possible downtime within the window.
If you plan to be working on documents during the Maintenance Window, you can check out the documents before the Maintenance Window commences and use "Offline mode" in ndOffice. Your documents and any saved changes will be kept locally until you go back Online in ndOffice.
If you have any questions about this Maintenance Window, please contact Support via the portal: https://support.netdocuments.com/
Jun 6, 09:56 AEST
Completed -
The scheduled maintenance has been completed.
Jun 6, 05:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 01:00 AEST
Scheduled -
The NetDocuments AU Service region will undergo an Accelerated Maintenance Window outside of regional business hours on Saturday, 6 June 2026 from the hours of 1:00 am to 5:00 am AEST. During this maintenance window, we will perform infrastructure updates to further optimize the performance of our Content Delivery Network (CDN).
Completed -
The scheduled maintenance has been completed.
May 30, 03:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 01:00 AEST
Scheduled -
Following on our recent communications, the NetDocuments AU Service region will undergo a Scheduled Maintenance Window outside of regional business hours on Saturday, 30 May 2026 from the hours of 1:00 am to 3:00 am AEST to migrate to our new Content Delivery Network provider (CDN).
Note: Due to security enhancements that are part of this infrastructure change, endpoints running older operating systems such as Windows Server 2012, Windows 7, or Windows 8.1 will likely experience issues accessing the platform once the migration is complete. All modern operating systems will continue to be supported.
If you have any questions about this Maintenance Window, please contact Support via the portal: https://support.netdocuments.com/
May 20, 08:41 AEST