NetDocuments AU Service Status

All Systems Operational

Platform Operational
90 days ago
99.95 % uptime
Today
Subsystem Operational
Search Operational
Indexing Operational
Background Processing Operational
PatternBuilder Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Response Time ?
Fetching
Transactions ?
Fetching
May 12, 2026

No incidents reported today.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Completed - The scheduled maintenance has been completed.
May 8, 04:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 02:00 AEST
Scheduled - The NetDocuments AU Service region will undergo an Accelerated Maintenance Window outside of regional business hours on Friday, 8 May 2026 from the hours of 2:00 am to 4:00 am AEDT.

While the maintenance window will be two hours long, we only anticipate one or two brief periods of possible downtime within that timeframe.

If you plan to be working on documents during the maintenance window, you can check out the documents before the maintenance window commences and use "Offline mode" in ndOffice. Your documents and any saved changes will be kept locally until you go back Online in ndOffice.

If you have any questions about this Maintenance Window, please contact Support via the portal: https://support.netdocuments.com/

May 2, 09:13 AEST
May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026
Completed - The scheduled maintenance has been completed.
May 2, 05:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 01:00 AEST
Scheduled - The NetDocuments AU Service region will undergo an Accelerated Maintenance Window outside of regional business hours on Saturday, 2 May 2026, between the hours of 1:00 am and 5:00 am AEST.

While we do not anticipate any downtime during this event, we are announcing a formal Maintenance Window as there is a limited possibility of brief Service interruptions during the window. We will provide real-time updates here should anything change.

If you plan to be working on documents during the maintenance window, you can check out the documents before the maintenance window commences and use "Offline mode" in ndOffice. Your documents and any saved changes will be kept locally until you go back Online in ndOffice.

If you have any questions about this Maintenance Window, please contact Support via the portal: https://support.netdocuments.com/

Apr 29, 04:12 AEST
May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.