NetDocuments AU Service Status
All Systems Operational
Platform Operational
90 days ago
99.91 % uptime
Today
Subsystem Operational
Search Operational
Indexing Operational
Background Processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Response Time ?
Fetching
Transactions ?
Fetching
Past Incidents
Jul 16, 2024

No incidents reported today.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024
Resolved - The issue with PatternBuilder Max is resolved.

If you are still experiencing any difficulty, please contact Support via the portal:
https://support.netdocuments.com/

Jul 13, 18:34 AEST
Monitoring - We have worked with our technology partner to put remediation in place that has made PatternBuilder Max available once again. We will continue to monitor the remediation to ensure stability within the Service.

Note: This only impacts PatternBuilder Max. All other aspects of the service are functioning as expected.

We will continue to provide updates to this post as monitoring continues.

If you are experiencing difficulty, please contact Support via the portal:
https://support.netdocuments.com/

Jul 13, 18:04 AEST
Identified - We are currently investigating an issue with PatternBuilder Max in the AU region. Users are currently unable to utilize PatternBuilder Max due to a disruption to one of our third party technology partners. We have engaged that partner for Support and are actively working on a resolution.

Note: This only impacts PatternBuilder Max. All other aspects of the service are functioning as expected.

We will continue to provide updates to this post as the issue is investigated further.

If you are experiencing difficulty, please contact Support via the portal:
https://support.netdocuments.com/

Jul 13, 11:41 AEST
Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.

Jul 3, 2024

No incidents reported.

Jul 2, 2024

No incidents reported.