This incident has been monitored for 30 minutes and there has been no further occurrence.

If you are still having difficulty please contact support via the portal https://support.netdocuments.com or
AU customers call +61 2 8310 4319
EU customers call +44 2034.556770
US customers call 801-226-6882 or 866-NETDOCS (638-3627)

The problem has been identified and rectified and we will closely monitor this situation.

If you are still having difficulty please contact support via the portal https://support.netdocuments.com or
AU customers call +61 2 8310 4319
EU customers call +44 2034.556770
US customers call 801-226-6882 or 866-NETDOCS (638-3627)

We are currently investigating a report that some users are having issues when navigating to workspaces.

An error relating to 'Could not find file 'c:\neserv\HSMClient.conf' is seen.

We are working to understand and resolve the issue.

If you are having difficulty please contact support via the portal https://support.netdocuments.com or
AU customers call +61 2 8310 4319
EU customers call +44 2034.556770
US customers call 801-226-6882 or 866-NETDOCS (638-3627)