Potential Service Issue
Incident Report for NetDocuments AU
Resolved
We have restored functionality in the AU region and this issue is considered resolved.

If you are experiencing difficulty or have questions relating to this issue, please contact Support via the portal:
https://support.netdocuments.com/
Posted Nov 04, 2024 - 21:20 AEDT
Monitoring
We have restored functionality in the AU region and are continuing to monitor to ensure the service remains stable.

If you are experiencing difficulty, please contact Support via the portal:
https://support.netdocuments.com/
Posted Nov 04, 2024 - 20:25 AEDT
Update
We are continuing to investigate an issue with the AU Service. Some users may experience problems checking documents in and out or general slowness in the web interface.

We will continue to provide updates to this post as the issue is investigated further.

If you are experiencing difficulty, please contact Support via the portal:
https://support.netdocuments.com/
Posted Nov 04, 2024 - 19:33 AEDT
Investigating
We are currently investigating an issue with the AU Service. Some users may experience problems checking documents in and out or general slowness in the web interface.

We will continue to provide updates to this post as the issue is investigated further.

If you are experiencing difficulty, please contact Support via the portal:
https://support.netdocuments.com/
Posted Nov 04, 2024 - 18:45 AEDT
This incident affected: Platform.