Service Issue

Incident Report for NetDocuments AU

Resolved

The issue has been identified. If you are accessing the service via your browser please close the entire browser and log back into the service. If you are utilizing ndOffice you may need to exit and log out of the application, then log back in.
We will provide a post mortem as we investigate the root cause of the issue.

Posted Dec 24, 2020 - 12:47 AEDT

Update

We are continuing to investigate this issue. We will update you every 30 minutes as required. We apologise for the inconvenience.

Posted Dec 24, 2020 - 12:27 AEDT

Investigating

We are currently experiencing an issue with regard to logging into the service. We are working to identify and remediate the issue. We will provide an update within a 30-minute window.

Posted Dec 24, 2020 - 11:49 AEDT

This incident affected: Platform.